I placed my ring order last year and still haven’t received it. I’ve reached out several times, but the only response I get is that it’s “still in fulfillment.” I truly expected better communication and service, and it’s disappointing to feel overlooked after waiting this long.
Me and my husband really enjoy these bands. Understated and clean.
The ring is amazing, the sizing is perfect. The entire ordering and delivery process would make me hesitate to order anything else. I ultimately had to express my frustration and disappointment through several emails and social media platforms before they finally delivered my ring. I ordered the ring February 15th and received it on March 28th. The website said 5-8 day delivery not six weeks. I received a plausible excuse after my first inquiry about two weeks after I placed the order. T
After the the communication was only from me to them with no responses. Now I get lots of adds and offers but no assurance that they can deliver the ring without me having to badger them.